About Us and Our Services?
NetForChoice is a global IT Infrastructure provider and management company. NetForChoice partners with business owners to provide complete managed web hosting services that enable businesses to run their operations smoothly and securely.
Since our founding in 2012, we’ve become one of the best Windows & Linux hosting providers operating in the market. We’re proud to provide a complete blend of web hosting services including shared hosting, VPS, and dedicated servers from our worldwide locations – Denver, Chicago, London, Singapore and India.
We also offer a full line of small business solutions, including payment gateway services, SSL certificates, and domain registration to truly offer full-service capabilities to our clients.
NetForChoice proudly hosts over thousands of websites, WordPress blogs, and applications for designers, developers, small businesses and more.
We are available 24*7*365 through Live chat support, Ticketing and On call support, and you will always get a timely answer. Our award-winning in-house support staff is available to you all day, every day, via live chat, email, and social media.
Our mission is to offer you affordable, reliable banner-free web hosting services. We have various web hosting plans that help you stay ahead of the competition. Whether it is simplicity or advanced performance that you need, our hosting plans and options will offer you the most comprehensive hosting solutions, from website, email, ecommerce, domain name and more.
Our customer charter
As our customer, you deserve the highest levels of service. We have written this charter to tell you what you can expect from us, and how we will achieve this:
Communicating with us
We promise to make it as easy as possible to contact our technical support team, 24 hours a day, seven days a week. We will also make it simple and straightforward to contact our sales teams during office hours, either by phone or email.
The highest levels of accuracy
You can rest assured we will always give you clear, complete and accurate information on our products, services and prices, by telephone, online, via email and through the ticket. Our invoices will always be clear and accurate, easy to understand and contain all the necessary details.
Top performance, every time
For the quality of their work. We are constantly enhancing and improving our network to make sure our service continues to exceed your expectations. If any problems do arise, we will work closely with you to resolve the issue and make sure it does not happen again.
Honesty and integrity
We will always be honest, courteous and friendly. If our service ever fall below your expectations, we will immediately address the situation to make things right. If you are not happy with this, we will continue to escalate the issue with the right department. We will also provide a full, formal complaints procedure.
Privacy and security
Your personal information will always be treated in the strictest confidence. Details of your service will only be discussed with you, or an authorized representative.
Our complaints procedure
We hope you will be happy with your service, and if any problems do crop up that we can resolve them quickly. But if you feel you need to make a formal complaint, we have set out this procedure to make it as easy as possible. We will always acknowledge your complaint the day we receive it, and provide a full response within five working days.
We had some issues on the previous hosting company for the server downtime and support issues. Since we have shifted to NetForChoice, we have never face any downtime plus we have been able to generate good traffic on the website, Due to the downtime on the previous server, we were loosing lots of customers, but all seems to be perfect and traffic has been increased by 250% in just 8 month of hosting. Great Job, Thanks to Net for Choice.
NetForChoice maintains good relationships and follows up regularly about the service, to ensure that everything goes smoothly. Thanks to Net for Choice.
It was a great experience working with the company. Truly professional, reliable team and quality work assured within a reasonable time. Would love to work in future as well.
Skynet Infotech, New Delhi
We have depended on them for some at some of the most crucial junctures in our product journey and they have always gone above and beyond to help improve the performance and uptime of our server.