Features BASIC
₹1,20,000
/ Per Month
Add to Cart
ADVANCED
₹2,24,000
/ Per Month
Add to Cart
24x7 Support Coverage Yes Yes
Total tickets per day < 65 tickets < 150 tickets
Total ticket replies per day < 150 replies < 400 replies
Live chats per day < 50 chats < 120 chats
Number of order processing < 60 orders < 60 orders
Daily reports On demand On demand
Instant Messenger Support Yes Yes
Number of clients per team 2 1
On call (On Demand)* Emergency Calls Yes
Team setup time 3 days 7 days
Total number of staffs (including backup) 5 5
Initial Policy Training Yes Yes
Pricing ₹1,20,000 ₹2,24,000
Add to Cart Add to Cart

Prefers chat systems that are Linux/Web based over those that are exclusively Windows based.